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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fast effective service.

Had a decision and the money extremely quickly. No nonsense, quibble free process. Reviewed on: 30th May 2017

Fast approval

Really easy to apply and quick response! Reviewed on: 30th May 2017

Responsible, easy, quick

Zopa make borrowing money easy and quick. using modern technology to ensure your lone is with you as quick as possible Reviewed on: 30th May 2017

So simple and quick to use

Zopa is so quick and easy to use. You can view all the information just by logging in to you account! I also had a very fast reponse when I asked a question. Brilliant ! Reviewed on: 30th May 2017

Fantastic lender

Very up front with costs, repayments etc. Quick decisions and very easy to deal with. Would recommend Zopa to anyone needing loan. Reviewed on: 30th May 2017

Loan customer

Very easy to use website and easy access to funds needed and funds supplied very quickly at reasonable interest rates which has allowed us to consolidate our debts and work towards clearing those debts Reviewed on: 30th May 2017

Quick cash

Started a new job and needed money to tide me over. Was easy and prompt! Money was in my bank the next day! Couldn't ask for a better service! Reviewed on: 30th May 2017

Excellent Service

Always have excellent help when needed, rapid response on decisions. Well recommend. Reviewed on: 30th May 2017

Quick

Quick and easy service. Accepted online within 24 hours and paid, without any need for physical paper work! Reviewed on: 30th May 2017

exellent service. quick, easy and reliable.

My application was speedy and easy. I applied for a top up loan which was approved at a competitive rate. Repayments are simple to set up. Communication is prompt. I have recommended zopa to my friends and family. Reviewed on: 30th May 2017

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