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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fantastic efficient service

Easy to use. Quick and efficient and best of all flexible so can pay more back as and when. Highly recommend. Reviewed on: 30th May 2017

Best loan provider

These are the best loan company I've delt with and the cheapest Apr I've ever had Reviewed on: 30th May 2017

Best loan provider I've had

Great loan provider, very easy to deal with, fantastic rates, smooth hassle free service. Definitely recommend and would go to again in the future. Reviewed on: 30th May 2017

Had no issues so far

Took out the loan what was quick and easy and pay it back on time with no issues as of yet Reviewed on: 30th May 2017

Easy set up and process to obtain the loan

No hassle ......what you see is what you get and no follow up hard sell trying to flog other/further products. Reviewed on: 30th May 2017

Easy, smart and efficient

I found using Zopa very easy and think it's a brilliant idea overall! Reviewed on: 30th May 2017

Great service, Quick payout , fast efficient and friendly no hassle loan

From the day I applied to receiving my loan the service was faultless. Professional, helpful happy staff with speedy results. Minimal questions a life story not needed. Showed faith and trust and paid money into my account with no quibbles. A1 service A1 interest rates compared to other so called quick loan companies. 1000% recommend!!! Reviewed on: 30th May 2017

1st class

simple straightforward and competitive Reviewed on: 30th May 2017

Good to firm soft in places

Service was slow to start as the documents needed weren't specified enough as to they needed. After the shakey start great service provided and dealt with me very well! Reviewed on: 30th May 2017

Best loan company I have dealt with

Zopa have provided an excellent service. The online tools for setting up and managing my loans are great. The process of apply for a loan is simple and clear and the cost of the loan is highly competitive. Reviewed on: 30th May 2017

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