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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick and easy

Very positive experience. Easy application and money came through very quickly. Very competitive interest rates Reviewed on: 30th May 2017

Great company

Great service , was quick and easy to sort out on line , I'm always kept up to date thanks . Reviewed on: 30th May 2017

Great customer service

Called up and organised loan in very short time. Would get loan again Reviewed on: 30th May 2017

Great rates, simple process

When I applied with Zopa, it was great and very simple. There were some underwriting questions as I run a business. However, this was all handled very pragmatically and the team were friendly / efficient. Reviewed on: 30th May 2017

Brilliant service

Quick, easy, professional service. Fantastic loan system with really competitive rates. Would definitely recommend this provider to anyone contemplating taking out a loan. Reviewed on: 30th May 2017

Quick simple and safe

I turned to zopa to consolidate some cards and didn't think I would get a fair rate. How wrong I was! I found out within a couple of hours and they provided me with what I needed at a phenomenal and fair rate :). The entire process was simple and stress free. I am happy to recommend zopa to anyone and already have done on numerous occasions. Thank you for your excellent customer service. Kind regards Stuart Reviewed on: 30th May 2017

Best personal loan provider

I really surprise when my loan request was granted within 24 hour, easy step and less form to fill. I even recommend Zopa to my friend and his request was also granted. To my surprise the interest is very very low than the bank. Reviewed on: 30th May 2017

Great!!

Very good experience from start to finish, all very quick and easy to use and understand and would happily reccomend to friends and family and if ever needed to use the services again in the future i wouldnt hesitate to return to zopa. Thanks for being great! Reviewed on: 30th May 2017

Easy!

The whole process was easy and it's even easier to manage my loan with the mobile web page. Reviewed on: 30th May 2017

excellent company

The web site is easy to use and customer service is excellent. Staff are more then happy to help with any questions Reviewed on: 30th May 2017

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