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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy, Simple & Efficient

Really simple in applying for the loan and took no time at all, would really recommend Zopa to family and friends, very good loans company Reviewed on: 30th May 2017

Excellent and personal

I've had two loans and have been impressed with how quick and efficient the process was. I also appreciate that it's based on you as an individual. Reviewed on: 30th May 2017

excellent

Great customer service, quick, simple and straight forward process and extremely quick delivery. Reviewed on: 30th May 2017

Excellent Service

When I searched for a loan, Zopa were two.mended for someone with my credit profile. When I went through getting a quote, all potential costs were available to see. I was also able to adjust the loan amount/terms to make comparaisons and decide how much to borrow and over what terms with the monthly cost displayed prominently. I was able to tailor my loan to how much i could afgord to pay per month. The application process was easy and the communication between application and decision was excellent. Having updates was reassuring. Reviewed on: 30th May 2017

Great company

Very swift service and got money very quickly Reviewed on: 30th May 2017

Best rates

Very happy with the whole experience. Easy to set up ! Quick response time and you don't pay over the top Reviewed on: 30th May 2017

Very good rates, setup quickly and simply

Found Zopa via Moneysupermarket. Very competitive rates compared to the high street banks. The application process was quick and straightforward, and the money was with me very quickly with no hassle. Reviewed on: 30th May 2017

Excellent!

My experience with Zopa has been flawless. Simple and easy! Reviewed on: 30th May 2017

Great service

Great customer service and easy application Reviewed on: 30th May 2017

Excellent service/excellent rates

Quick and easy to set up if you wish to speak to customer services they are always quick at answering and very professional Reviewed on: 30th May 2017

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