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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy to apply. Fair rates and plans

There were no hassles in applying for my loan. The payment options are varied and I was able to choose an option best suited for me. I was sent updates during the application process which explained which stage it was and since starting my repayments there have been no issues. Very happy with the service. Reviewed on: 30th May 2017

Zopa the best

I borrowed money from Zopa and the service was excellent Reviewed on: 30th May 2017

Very Efficient

I applied for the loan one evening and it was in my bank account the next day. Very efficient process and excellent rate. Thank you! Reviewed on: 30th May 2017

Efficient, professional and friendly.

Their website is easy to use and access to my account is straight forward and easy to understand. Reviewed on: 30th May 2017

Excellent experience

Very straightforward, simple and fast! Reviewed on: 30th May 2017

Great service

Very quick and easy to use, reasonable and the terms were easy to understand. I don't have any complaints! Thanks. Reviewed on: 30th May 2017

Exellent rates

Exellent rate, very affordable payback % Reviewed on: 30th May 2017

Fast easy and great rates

I applied for a loan and in less than 30 mins I had an answer. The rates are best around and it's easy to set up. Reviewed on: 30th May 2017

Excellent Loan Provider

It was simple and easy to arrange my loan and make payments. Got a very competitive rate and their customer service is second to none! Reviewed on: 30th May 2017

Quickest loan ever

Zopa was able to provide me loans during emergencies and the application was quick and easy to fill. The money was in my bank account in no time. No hassle of paper documents and calls for loan from a bank. Brilliant service overall!! A happy customer. Reviewed on: 30th May 2017

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