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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great company

Zopa are so easy to use! Great experience and completely hassle free: I would definitely recommend Reviewed on: 30th May 2017

Top class lender

The process was super quick, very user friendly, good communications from the Company and the money was paid to my account promptly. Gone are the days of endless paperwork and protracted decision making! Will recommend! Reviewed on: 30th May 2017

Fantastic service, best of the best to help people in need...

Brilliant, first time I use zoopa when I wos in need, they not cancel my application, that's why zoopa is no 1 in finanse sector. Love them!!! Reviewed on: 30th May 2017

Easy and modern and great interest rates!

In the modern world I didn't fancy talking hours on phone to different company's. This was straight forward and the interest rates smashed all local banks and was easy and quick. Reviewed on: 30th May 2017

Great!

Zoos is quick, easy and reliable! Reviewed on: 30th May 2017

Quick, easy experience.

Quick and easy experience of taking out a loan, with detailed statements, and good customer service. Reviewed on: 30th May 2017

Excellence

The Zopa loan experience is one of simplicity and efficiency from start to finish with fantastic customer service and communication. Reviewed on: 30th May 2017

Hassle free. Very straightforward loan.

Very straightforward and hassle free. They very very quick and efficient to deal with my enquiry and their rates and terms seem very good. Reviewed on: 30th May 2017

Quick, easy, great value

Quick and simple application process. Funds received within 48hrs at a great rate. Best in market, would recommend Reviewed on: 30th May 2017

Fast and Efficient

My loan with Zopa was handled quickly with minimum of fuss. Communication was very good and the monies paid prompty upon approval. Everything went smoothly with no hassle which is what you want when getting a loan. Excellent % rate too, the cheapest I could find for my loan amount. Highly reccommended. Reviewed on: 30th May 2017

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