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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fast efficient service

Very quick to approve and send the money with great apr rates Reviewed on: 30th May 2017

Great company, no fuss

I got a loan with Zopa in order to buy a car and had a great experience. Application was easy and I had the money in my account in no time. Changing the payment date is fuss free and easy. I wish all lenders were like this! Reviewed on: 30th May 2017

A straight forward loan service. quick & easy,

Loan was approved quickly and without fuss, the online admin available for monitoring the loan is superb, recommended at all Reviewed on: 30th May 2017

Fantastic

Quick and easy to get money and you can track online Reviewed on: 30th May 2017

No hassle, simple to arrange, simple to repay.

I've taken 2 Zopa loans in the last 3 years and every time had a no fuss, informative and most importantly safe experience when dealing with them. Their website is easy to navigate and arrange the loan that is right for you with clear repayment options. With a loan approved their regular communication and account page makes its straightforward to check up on your repayments. I also found paying off a loan early very easy with no hassle and good customer service. Reviewed on: 30th May 2017

So Happy I Found This Company. Thank You!

Simple application process, low interest rates. Excellent customer services and really quick responses to all questions. Reviewed on: 30th May 2017

Amazing customer experience.

I find Zopa easy to use, they have been quick and Informative when I have dealt with them and I would highly recommend them to a friend. Reviewed on: 30th May 2017

Great moral model with ease attached too

Finally, a lending model which has built in responsible lending with the moral obligation of not letting your peers down. Coupled with an easy transaction and a great feel to the relationship I probably wouldn't go anywhere else right now Reviewed on: 30th May 2017

Quick and responsive

Was quick to get an answer and the money into my account. Zopa was the only loan lender that would help and have made all my issues go away with a cheaply affordable loan. Reviewed on: 30th May 2017

Excellence packaged

From start to finish the quality of care was exemplary. No hassle, no waiting and no hidden extras. Reviewed on: 30th May 2017

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