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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick, flexible and easy to deal with

We were so relieved to find a lender who wasn't going to take weeks to make a decision. The money came through so fast, it helped us move ahead with our plans without delays. Thank you! Reviewed on: 30th May 2017

Great provider

Got a loan for a car, accepted and got money within a few days with great interest rates! Reviewed on: 30th May 2017

Simple, easy loan process

Very quick decision, easy website to access and use to keep track of your loan. Would use again. Reviewed on: 30th May 2017

Great service so far.

I have had a loan with Zopa for just over a year and have found their service to be great. Always quick to respond to queries and they provide great tools to keep track of your loan Reviewed on: 30th May 2017

So approachable and hassle free (not scary!)

I was needing a loan, but was very nervous about getting one. But they were so simple and quick! I was approved and had the money in my account in 3 days. They sent me regular emails to keep me updated (which is always reassuring) and all costs are laid out before you commit and really helpful you can pick your repayment date. Thank you Zopa :) Reviewed on: 30th May 2017

Very good service

Very good service easy to pay off and was in my account within ours I am now free of debt and the loan really helped me out. Reviewed on: 30th May 2017

Very user friendly

The service was efficient and quick. I really liked the ability to manage your loan online Reviewed on: 30th May 2017

Quick and Easy with highly competitive rates

Zopa provided the best experience of applying and getting the loan from the comfort of my couch and best thing was it also offered the best rate beating all the banks rates. What more can one ask truly great experience and competitive offering. The money was quickly credited too. Definitely recommended!! Reviewed on: 30th May 2017

Very good and efficient

Best rate about and recommended to lots of friends and family Reviewed on: 30th May 2017

Excellent up front and convenient company

Recommended by a friend very helpful both online and over the phone up front costs very good company Reviewed on: 30th May 2017

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