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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great service and rates

It was quick, hassle free. It was the best that I could see on the market. I got a really good deal and would definitely use Zopa again. Reviewed on: 20th December 2016

Excellent

Very helpful reliable efficient and cheap loans I would definitely use again Reviewed on: 20th December 2016

Love Zopa

My Zopa loan was a Godsend. Love the whole concept and am now in a position to become a lender. Reviewed on: 20th December 2016

Best rate available!

I took a loan from Zopa and it was quick easy and their rate was much better than my regular bank could offer me! Reviewed on: 20th December 2016

Modern platform, old fashioned service

Have used twice before and would/will use again if necessary and would recommend to a friend or family member if they were in need of the service. The online process for application is straight forward and the account management is very user friendly. This is coupled with good customer service and feeling of being treated individually. Reviewed on: 20th December 2016

Great

Such a simple and easy process, so fast. Reviewed on: 20th December 2016

Great service

It was a good place to go easy to navigate and the service I received was fantastic. I have recommended to family and friends already! Reviewed on: 20th December 2016

excellent service and very quickly processed

took a consolidation loan to cover outstanding debts, very fast turnaround, excellent customer service throughout. Reviewed on: 20th December 2016

No problems

My loan was created speedily and administered efficiently Reviewed on: 20th December 2016

Easy, hassle free & value for money!

I needed a loan to buy my new car and Zopa has been great. Thank you! Reviewed on: 20th December 2016

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