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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69090 reviews)

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4.91

Based on 69,090 reviews, last reviewed 12th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good and very esy to apply Very good and very esy to apply very fast Reviewed on: 12th September 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69090)

Easy and smooth process

When I took out my loan the application process was simple and payment was fairly quick. I was able to make additional payments and pay off the loamain early without any penalty Reviewed on: 20th December 2016

excellent customer service

The bank refused the first direct debit, and Zopa let me know immediately. I paid over the phone. The same thing happened on the second payment. I phoned the bank and they could not give me a reason for non payment, but told me to re-send the direct debit. I am now waiting to see what happens for the third payment. The staff at Zopa have been very helpful. Thank you. Reviewed on: 20th December 2016

fast, good.

good rates. fast money. check rates internet. Reviewed on: 20th December 2016

Zopa , why i will recommend

Excellent customer service, each time I have a query or need clarification, Zopa team are helpful informative and also provide additional help and advise that always find useful. When dealing with Zopa customer team, if feels like I am getting real personal service rather than feeling like I am treated like a number. Well done! Reviewed on: 20th December 2016

great loan provider

Best loan company I have work with . Would recommend to all family and friends Reviewed on: 20th December 2016

LOAN

VERY GOOD SERVICE AND GAVE US A LOAN WITH NO PROBLEMS Reviewed on: 20th December 2016

Super Zopa

A fast low cost flexible alternative to the big banks. I like them. I've used them for loans a few times and been very satisfied with the service. If I had enough money I would invest in the business. Reviewed on: 20th December 2016

Very competive loan rates, and a very good service.

I have found Zopa most helpful andefficient in my dealings with them. No complaints at all. Reviewed on: 20th December 2016

Great Product!

The loan application process was quick and painless and I was accepted in no time. Within 6 months, I was offered a new competitive rate for a top up loan with Zopa and it was a really good deal. I would definitely recommend. Reviewed on: 20th December 2016

simple, easy to set-up and very clear

Easy to set up the loan, easy to make extra payments and easy to use the platform. Reviewed on: 20th December 2016

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