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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

easy helpful loan

easiest thing i ever did, 5 minute form on the internet loan approved in my account 3 days later. Superb service would recommend to anyone Reviewed on: 20th December 2016

A brilliant service

Zopa were very helpful when I was taking out a loan and have had a brilliant customer service ever since with an easy to use website. Reviewed on: 20th December 2016

PROFEESIONAL/FRIENDLY HELPFUL SERVICE

ASTOUNDING WILL USE AGAIN AND AGAIN AND ALSO RECOMMEND FAMILY AND FRIENDS TO USE Reviewed on: 20th December 2016

Easy application and payment

I was slightly hesitant as I hadn't heard of Zopa but the application process was quick and easy, as was the transfer. Reviewed on: 20th December 2016

A1 experience with Zopa.

I have been with the TSB bank for 12 years . And they could not offer me a lone at a good rate like Zopa could. So bye bye TSB. Thank you Zopa. Reviewed on: 20th December 2016

i found zopa very friendly in dealing with my loan a no hassle service

would not hesitate to use zopa in the future well recomended Reviewed on: 20th December 2016

Great rates

Excellent service very fast great rates step by step easy to use site Reviewed on: 20th December 2016

fast and reliable, what a great service!!

Zopa loans is a first class loan lending company, i have had a few zopa loans and i would definitely recommend, they give quick decisions and are reliable. Zopa are the 'go to' loan company for me Reviewed on: 20th December 2016

Zopa meaning excellence

Went through a comparison site and Zopa came out the best for overall price, easyness of navigating the loan site and quick decision making, no brainer for choosing them Reviewed on: 20th December 2016

Simple, Intelligent, Affordable, professional

Hi, It was that time of life again, I needed a loan! I contacted my bank and was offered a loan with extremely high interest and decided to shop around, my credit score is good so I applied through my credit score provider and was astonished by the interest rates offered by Zopa! They were so low I thought I wouldn't be accepted and this was too good to be true, low and behold a few days later the funds were in my bank account with the minimum of fuss it was effortless actually, hats off to you Zopa I'll be using you again if needed and have already recommended you to others. Reviewed on: 20th December 2016

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