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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

trusted provider

Great provider of loans at an affordable rate, simple to use too, I can only imagine that this provider is going to win a lot of business as most just want to rip people off where as this provider seems to be taking a different approach:-) Reviewed on: 20th December 2016

Truly outstanding! From speed of setup to ease of servicing the loan.

I wanted a loan for some home improvements at a competative interest rate. Zopa provided this as well as a super easy application process and simple repayment service online. Reviewed on: 20th December 2016

Simple, easy and good rate

Easy to set up the loan, it was at a great rate, good follow up emails and layout of website is easy to use. Very happy with the service. Would definitely recommend Reviewed on: 20th December 2016

Excellent no hassle service!

When I have tried other places nothing compares to Zopa! Reviewed on: 20th December 2016

Good clear lending with honest visibility and repayment terms

Very efficient great service, clear concise and easy to work with Zopa are changing banking for the better and I hope to see more companies like them. Reviewed on: 20th December 2016

Simply brilliant

One of the simplest and straight forward experiences that I have had when dealing with finance. Add to that the best interest rates and superb customer service and you have the best package out there. Very happy customer. Reviewed on: 20th December 2016

Better than the banks

I'd far rather borrow money from human beings than a faceless bank. Reviewed on: 20th December 2016

Convenient, Fast and professional

Very low interest rates compared to the market, quick and smooth transaction. Reviewed on: 20th December 2016

Easy Loan

Easy loan, low interest rate, quick payment to my account, A++ for ease and customer service Reviewed on: 20th December 2016

Great Value

After looking around at a few loan options ZOPA stood out as being the cheapest way of affording the loan. Lower interest rates therefore lower repayments and overall cost. the application process was very easy and the approval and money came very quickly. I have had no problems with them at all so have had no need to use the customer service. so far overall very impressed. Reviewed on: 20th December 2016

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