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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

Very reliable and easy

Very reliable and easy - taking out a loan is done with ease. Customer service in Zopa is really excellent. Reviewed on: 19th December 2016

Quick response..amazing staff..all round winner!

I've had 2 loans..all very easy and the staff were brilliant on the phone with friendly advise. And monitoring your loan and payments is great. Reviewed on: 19th December 2016

Super loan provider, low rates, excellent service

Super loan provider, low rates, excellent service Reviewed on: 19th December 2016

Superb service

Easy and user friendly application with an instant decision. Money in my account within a few days. Brilliant service. Reviewed on: 19th December 2016

Great customer service

I read about Zopa on line so decided to use them for a personal loan. I had a very fast response and the money was in my account within days. I would definitely use Zopa again and also recommend them to my friends and family. Reviewed on: 19th December 2016

Best fixed rate loan on the market.

Very quick, easy way to organise a cheap loan. Reviewed on: 19th December 2016

Very helpful and professinoal company to deal with. Good rates.

I chose Zopa because of good feedback from reviews and friends who'd had loans with Zopa. Also their rates and being able to pay back flexibly was a big factor for choosing them over my bank. Zopa were great to deal with and I never had any problems. Any questions I had were always answered clearly and my loan was approved quickly. Reviewed on: 19th December 2016

A breath of fresh air

A great interest rate that beats high street banks hands down, coupled with the simplest of application processes. A wake up call to others. Reviewed on: 19th December 2016

Very easy and fast!

Was very easy with Zopa, they reply you quickly to every question and the process was terribly fast and safe. Will suggest to everybody this service is great and helpful! Reviewed on: 19th December 2016

Class zopa

Best, fastest, easiest most reliable company there is. Class act Reviewed on: 19th December 2016

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