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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

Excellent all round service

Quick and efficient service. Excellent rates and customer service. Would certainly recommend to family and friends Reviewed on: 19th December 2016

Really quick and easy. Would definitely recommend.

I applied for a loan to renovate my kitchen and the process was really simple. The money was in my account in a matter of days and the charges were really reasonable. I'd definitely recommend Zopa to friends and family looking for a loan. Reviewed on: 19th December 2016

Great service. Quick application

Great, easy application, money arrived quickly. No issues what so ever. Keep up the good work. Reviewed on: 19th December 2016

totally straightforward!

I looked at Zopa when I needed a small loan for home improvements - the rates were better than any of the banks, and the application process was incredibly straightforward and easy. I got the rate that was advertised, and the decision was really quick. From start to finish it was an uncomplicated and clear process. Plus I like the ethos of community lending - it's nice to be giving a return to other normal folks rather than one of the big banks! Reviewed on: 19th December 2016

I have had numerous loans with Zopa, it's brill! X

Zopa are brill! I have had numerous loans with Zopa Great service Reviewed on: 19th December 2016

Just the best

It was simple to apply for the best intresting rate of any lone company or bank and there was and never been any hassle 10 out of 10 Reviewed on: 19th December 2016

Great rates....easy repayment.....brilliant

On my Second loan now....great rates,,,no hassle,,,,,easy repayment. AAAAAAAA+++++ Reviewed on: 19th December 2016

Great loan

Im happy to use this site, is so easy to understand , qucik actions and great customer service , i would like to recommend it to all :) Reviewed on: 19th December 2016

Fantastic service 2nd to no one

I have used Zopa many times now and have found them to be fantastic each time. Reviewed on: 19th December 2016

Fast, friendly and efficient

Zopa helped me when my bank wouldn't. Very fast, appropriate rates. Highly recommend Reviewed on: 19th December 2016

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