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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 16th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Zopa is great Very fast to get an answer and money in the bank straight away Reviewed on: 16th August 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Good service and quick and easy

Fast and easy very good service Reviewed on: 19th December 2016

Zopa loan

Took out a zopa loan the experience was quick and easy an the Web site was straight forward to use good experience over all Reviewed on: 19th December 2016

Quick, easy, affordable.

The bank had turned me down, despite my credit score being excellent. Zopa where there when I needed them. Excellent service, easy to apply for. Well pleased, I'm now exactly where I needed to be to move forward. Reviewed on: 19th December 2016

Has taken a loan very good experience

Very happy with low interest rate and high level of customer service 100% recommended Reviewed on: 19th December 2016

Hassle free, low interest and great customer service.

I came across Zopa following a search on the moneysupermarket website. They were one of the cheapest and had received good reviews. The form filling was made simple as were the T & C's. We received confirmation very quickly and the cash. A great service and I would use them again. Reviewed on: 19th December 2016

Hassle free loan

Hassle free application. Quick decision and access to funds Reviewed on: 19th December 2016

Quick and easy

Smooth, quick and easy process with great rates. Reviewed on: 19th December 2016

Straight to the point.

It was fast, instant, and done in a day....... Reviewed on: 19th December 2016

Great rates, Great service

I've borrowed from zopa on two occasions as I couldn't find better rates anywhere else either time. The application was completed entirely online and the money was transfered swiftly, the perfect combination in today's ultra busy digital age. So easy was the transaction, I'm now considering using Zopa from a lenders perspective. Highly recommended! Reviewed on: 19th December 2016

Cheap Loans, Easy Repayments

Had 2 small loans within the last 2-3 years running concurrently. Loan rates were the easily the cheapest I found anywhere. When a windfall allowed me to pay off both this was simple to do on-line. I had one hitch when I failed to read the procedure properly on the website (i.e. do not cancel your DD until after the last payment is taken as this may take a week) but this was easily put to rights by staff on the end of the phone. I have already recommended Zopa to both friends and family. MM, Swansea. 19 Dec 2016. Reviewed on: 19th December 2016

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