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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Excellent customer service and straightforward appli...

Excellent customer service and straightforward application process Reviewed on: 14th January 2025

Excellent customer service Quick and responsive

Excellent customer service Quick and responsive Reviewed on: 14th January 2025

Excellent customer service good rates on loans

Excellent customer service good rates on loans Reviewed on: 14th January 2025

I've had 4 loans over the years and have one at the...

I've had 4 loans over the years and have one at the present always great rates and never no problems . Reviewed on: 14th January 2025

Excellent service

Excellent service with quick response on decision, can manage everything from the app. Kept up to date of new offers. Reviewed on: 14th January 2025

Great value, transparent rates.

I have had several loans and always get offered great rates and everything is always transparent so i fully understand what i am getting and what i am paying. When getting a new loan there has always been an option to consolidate my other loans to help simplify my payments. Reviewed on: 14th January 2025

Had two loans through Zopa in past and always easy t...

Had two loans through Zopa in past and always easy to arrange and manage. Easy access to pay off loan early Reviewed on: 14th January 2025

Always easy to deal with credit cards and personal l...

Always easy to deal with credit cards and personal loans Reviewed on: 14th January 2025

Quick loan decision

Easy application process and a quick decision, much better than high Street banks Reviewed on: 14th January 2025

Life saver

Fast loan processing when approved Reviewed on: 14th January 2025

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