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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Easy company to work with

Simple form to complete , and sorted within minutes Reviewed on: 14th January 2025

Great zip service

Very easy to arrange and the money was in my account in minutes. No awkward questions or additional questions to answer Reviewed on: 14th January 2025

Fast, easy loans at competitive rates with an easy a...

Fast, easy loans at competitive rates with an easy access app to keep an eye on everything Reviewed on: 14th January 2025

My application and approval was done quickly and mon...

My application and approval was done quickly and money disbursed immediately Reviewed on: 14th January 2025

Quick and easy steps when borrowing money.

Quick and easy steps when borrowing money. Very satisfied customer and the App is easy to use and helpful. Highly recommend Reviewed on: 14th January 2025

They approved me when i needed it and have a great a...

They approved me when i needed it and have a great app and customer service throughout my loan. It has helped my credit score no end Reviewed on: 14th January 2025

Just Awesome.

Just Awesome... Easy to apply, quick response, customer friendly app... Everything looking fine... Thank you Reviewed on: 14th January 2025

It's been really good, with good customer service

It's been really good, with good customer service Reviewed on: 14th January 2025

A really easy process.

A really easy process. Used them 2x and both times were straightforward. They provide plenty of information and you can access it all on the app. Spoken with an advisor once and it was a painless interaction. She was friendly and courteous. Reviewed on: 14th January 2025

Great service and clear communication.

Great service and clear communication. Reviewed on: 14th January 2025

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