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Zopa: Personal loan reviews

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4.95
Based on 69,053 reviews, last reviewed 17th Apr 2026
28% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
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Latest highest rating:

5

Zopa has been great to use and very fast response fo... Zopa has been great to use and very fast response for a loan Reviewed on: 17th April 2026
Julie C's avatar
Julie C

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John
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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69053)

Competitive interest rates

5
Very easy process and good interest rates Reviewed on: 19th December 2016
Sharath's avatar
Sharath

Excellent service and fast processing.

5
I took out a loan with Zopa after finding them on a comparison site. The interest rate was the best I could get, applying was quick and my application was processed quickly and the funds credited to my account. As I no longer needed the loan I was able to repay it early having previously made overpayments. Zopa is a great example of the disruptive wave striking at the heart of banking through Fintech. Reviewed on: 19th December 2016
Ian Clifford's avatar
Ian Clifford

Excellent experience

5
Excellent response times and customer service. Would definitely use them again. Reviewed on: 19th December 2016
David Nadler's avatar
David Nadler

Quick with an excellent customer service.

5
Very quick steps, excellent customer service and low apr Reviewed on: 19th December 2016
Thomas Cren's avatar
Thomas Cren

Amazing customer service

5
Such an easy process money sorted very quickly when you ring they always answer the phone promptly and help you so well brilliant service :) Reviewed on: 19th December 2016
Julie Fitzpatrick's avatar
Julie Fitzpatrick

Simple to use site

5
The site is easy to get round and the service is good Reviewed on: 19th December 2016
Graham dodd's avatar
Graham dodd

Couldn't ask for better service

5
Clear and transparent throughout, and with assurance from customer service team when required. Result was a quick and very affordable loan, with a happy customer on the side. Reviewed on: 19th December 2016
Simon Dungate's avatar
Simon Dungate

User friendly website and quick decision

5
The website was easy to navigate, user friendly and I was updated each step of the way. I had a response within the specified time frame. Reviewed on: 19th December 2016
Tina Gardner's avatar
Tina Gardner

Excellent service

4
Good customer service fast delivery Reviewed on: 19th December 2016
Emelia's avatar
Emelia

Quick and easy loan with super efficient service.

5
I took out a loan with Zopa in 2014, as it was the most competitive rate at the time compared with other companies (even the banks). What also attracted me to Zopa was the loan didn't come with the usual restrictions etc. The service and offer of loan was swift and efficient. If I ever required a loan again further down stream, then I wouldn't hesitate to go directly to Zopa.....And I would point family and friends in the same direction!! Reviewed on: 19th December 2016
Cornel Chin's avatar
Cornel Chin

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