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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

The whole process from start to finish was simple an...

The whole process from start to finish was simple and easy to follow..and the money was in my account within an hour of being excepted!! Reviewed on: 14th January 2025

Loans very simple and quick to set up.

Loans very simple and quick to set up. Reviewed on: 14th January 2025

Easy application helpful Staffa d good value company...

Easy application helpful Staffa d good value company definitely recommend Reviewed on: 14th January 2025

easy peasy

Fair ad qui k service to give me what I needed with minimum hassle Reviewed on: 14th January 2025

Simple quick, easy and great value

Having checked the application process for personal loan with my own bank taking over 3 weeks, the comparative rates in the market and the reputation and availability of Zopa it was a complete breeze, totally hassle free and completed in real time Reviewed on: 14th January 2025

Easy to contact and apply for a loan.

Easy to contact and apply for a loan. They reply very fast. Reviewed on: 14th January 2025

Very easy site tom navigate and helpful at all levels.

Very easy site tom navigate and helpful at all levels. Reviewed on: 14th January 2025

From start to finish the process was what one would...

From start to finish the process was what one would hope for. Efficient. Ease of application Not long drawn out leaving you hanging on. Explanation given each step of process. Thorough checks followed by funds being deposited almost immediately after decision made. Staff are courteous,, polite and understanding of needs of customer. Truly wouldn’t hesitate to recommend Zopa to anyone feeling unsure or little anxious regarding applying as we often are. No need to be. Just do it. Reviewed on: 14th January 2025

Applied for loan money was in my account with in 15...

Applied for loan money was in my account with in 15 minutes excellent service Reviewed on: 14th January 2025

Highly recommend .

Making an enquiry about a loan was easy and I got a quick decision, would highly recommend Reviewed on: 14th January 2025

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