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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Easy to apply for loan and decisiomade quickly

Easy to apply for loan and decision made quickly Reviewed on: 14th January 2025

Reliably and professional team and administrative in...

Reliably and professional team and administrative individuals Reviewed on: 14th January 2025

It was very easy to apply and was very quick.

It was very easy to apply and was very quick.i recommend zopa for everyone. Reviewed on: 14th January 2025

Excellent service

Needed a loan for a car, had really pleasant experience from Zopa. Easy but fair application. Reviewed on: 14th January 2025

Great friendly staff always happy to help

Great friendly staff always happy to help Reviewed on: 14th January 2025

Zopa is great!

Fantastic communion, wonderful service, would highly recommend. Brilliant credit provider, none judgemental and happy to help. Reviewed on: 14th January 2025

Very quick easy and smooth process.

Very quick easy and smooth process.A Reviewed on: 14th January 2025

I have a credit card and a loan with Zopa.

I have a credit card and a loan with Zopa. I find using the app great to keep on top of payments and checking my balance. Reviewed on: 14th January 2025

Very helpful app, easy to navigate.

Very helpful app, easy to navigate. Lots of tips and monitor clients’ progress. Gives more advice how to handle your account. It helps me to increase my credit score and good for people who experienced bad credit and give them a chance to improve themselves. Lots to offer. Reviewed on: 14th January 2025

Amazing experience!

Needed a load for a home improvement project. While shopping around I came across Zopa. APR was unreal so I applied and 45 minutes later the money was back n my account! It was an easy and straightforward process! Reviewed on: 14th January 2025

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