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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

My loan was very easy and explained with me in mind...

My loan was very easy and explained with me in mind not the company thank you Reviewed on: 14th January 2025

Everything was Excellent quick response

Everything was Excellent quick response Reviewed on: 14th January 2025

Very competitive rates.

Very competitive rates. Very simple application process. Absolutely no problems at all from start of loan to end of loan. Would recommend zooa Reviewed on: 14th January 2025

Zopa works like charm.

Easy to apply and you get an answer within few seconds. Reviewed on: 14th January 2025

Excellent customer service in all areas of giving lo...

Excellent customer service in all areas of giving loans to customers Reviewed on: 14th January 2025

Fantastic Company

I had a loan which was a very straight forward application. The app is fantastic with a lot of information, easy to navigate and helps track the payments, make changes and update information. If i had an issue Zopa is quick to respond and support. I would highly recommend Zopa and have gone onto the savings accounts with them! Reviewed on: 14th January 2025

So easy to sort out the loan with Zopa would recomme...

So easy to sort out the loan with Zopa would recommend them to any one Reviewed on: 14th January 2025

Quick and simple application process.

Quick and simple application process. Fast transfer of money. Reviewed on: 14th January 2025

As all good finance firms should be

Easy to work with, as all good finance firms should be Reviewed on: 14th January 2025

Great loan privder

Easy and efficient online process with clear communication. Reviewed on: 14th January 2025

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