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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

The Best I've used

Very transparent, explained when I didn't understand and extremely helpful. I would highly recommend them to someone else. Reviewed on: 14th January 2025

Quick application and quick receipt of the loan

Quick application and quick receipt of the loan Reviewed on: 14th January 2025

Excellent all round service highly recommend this co...

Excellent all round service highly recommend this company Reviewed on: 14th January 2025

Excellent customer service and easy to deal with

Excellent customer service and easy to deal with Reviewed on: 14th January 2025

Zopa is easy to use, the app is easy to navigate you...

Zopa is easy to use, the app is easy to navigate you can keep track of everything possible. Fantastic service as well Reviewed on: 14th January 2025

Great service my money went in my bank within an hou...

Great service my money went in my bank within an hour would definitely recommend you to friends and family Reviewed on: 14th January 2025

Fast and speedy process

Fast and speedy process. Efficient transactions Reviewed on: 14th January 2025

Excellent service .

Excellent service . Communication very good . Reviewed on: 14th January 2025

Brilliant provider and so easy to use

Zooa have to be one of the best loan providers I’ve ever used, they are so helpful and the application was so straight forward Reviewed on: 14th January 2025

First class.

Fast and efficient. Easy application process. Highly recommend Reviewed on: 14th January 2025

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