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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Speedy response

Very quick to make a decision and to provide the funds Reviewed on: 14th January 2025

Zopa loan

I applied for a loan and had the money within 2 hours excellent service Reviewed on: 14th January 2025

Very friendly and helpful staff.

Very friendly and helpful staff. From start of loan application it was very straight forward and approved really quickly Reviewed on: 14th January 2025

Easy personal loan

The service was easy to access and understand, and I got what I wanted. Reviewed on: 14th January 2025

Zopa as it in the bag! Top loan provider

Process was very easy, not complicated at all. Total transparency from the start. Very prompt answer.. would highly recommend. Not extortionate settlement fees. Reviewed on: 14th January 2025

Job well done easy to follow instructions no hassle

Job well done easy to follow instructions no hassle Reviewed on: 14th January 2025

Happy to recommend.

Applied for a loan really easily and the app allows you to see the status at any time. Reviewed on: 14th January 2025

Very good money in bank with in seconds and also goo...

Very good money in bank with in seconds and also good interest rate Reviewed on: 14th January 2025

Straightforward lending

Easy, fast and efficient. I applied online and the money was in my account in minutes Reviewed on: 14th January 2025

It was quick & easy to apply n not long to wait for...

It was quick & easy to apply n not long to wait for the decision. From the start you knew what you would be expected to pay back each month & for how long Reviewed on: 14th January 2025

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