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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Approved in minutes and when I accepted the money wa...

Approved in minutes and when I accepted the money was straight in my bank. Rates were excellent and much better than other offers from other banks. I’d be happy to look at. Car Loan also with these great rates and speedy service. Reviewed on: 14th January 2025

Easy access and very helpful staff.

Easy access and very helpful staff. When you call for any enquiries? Staff are always helpful and professional. Reviewed on: 14th January 2025

Was really easy to understand and take out

Was really easy to understand and take out Reviewed on: 14th January 2025

It was a really easy process and communications were...

It was a really easy process and communications were brilliant Reviewed on: 14th January 2025

Excellent service 1st class everything you need to k...

Excellent service 1st class everything you need to know all in one place Reviewed on: 14th January 2025

Very professional approach, regularly review my cred...

Very professional approach, regularly review my credit limit and offering good interest rate. Reviewed on: 14th January 2025

Great service

Zopa helped me out with a loan which got me back on my feet after an iva had finished Reviewed on: 14th January 2025

Great company, easy to use, smooth

Great company, easy to access and get info. Smooth application process Reviewed on: 14th January 2025

was easy application and interest rate was very good...

was easy application and interest rate was very good i got the money straight into my bank in less than Hour. Reviewed on: 14th January 2025

Easy application .

Easy application .. easy to navigate website .. simple explanations of loan arrangements and information .. Website is easy to navigate and up-to-date info on balances etc .. you don't get pestered for offers either Reviewed on: 14th January 2025

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