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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Easy loans

Easy to access loan and then documents Reviewed on: 14th January 2025

Above and Beyond

Zopa made my experience a positive one. Friendly, helpful staff with expertise above and beyond. Reviewed on: 14th January 2025

Well organised and excellent service rates are good...

Well organised and excellent service rates are good and payment per month fair Reviewed on: 14th January 2025

Great way to complete financial transactions.

Great way to complete financial transactions. The whole process was easy from start to finish. The application and the information given all the way through were excellent. The final paperwork was written in a clear way and easy-to-understand Reviewed on: 14th January 2025

Took out a loan and was approved straight way and th...

Took out a loan and was approved straight way and the funds were in my account within 2-hours. Emails every month confirming repayments. Reviewed on: 14th January 2025

excellent loan company.

excellent loan company.that help me when i needed a loan.interest is pretty good. Reviewed on: 14th January 2025

Great service, quick service and friendly

Great service, quick service and friendly Reviewed on: 14th January 2025

Quick an easy to apply.

Quick an easy to apply. Quick response. Money in the bank fast. Good rate an repay. Reviewed on: 14th January 2025

My experience was brilliant,Excellent service.

My experience was brilliant,Excellent service.Keep up the good work guys. Reviewed on: 14th January 2025

Fast and friendly service;straightforward process.

Fast and friendly service;straightforward process.. Agent who called was very courteous, helpful and prompt. Reviewed on: 14th January 2025

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