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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Amazing bank

The application process was so straight forward and the funds arrived within the hour. The app to keep track of everything is so good and you can do whatever you need on there. I was able to change my payment date and you can also pay extra payments if you wish. Zopa really helped me when my own bank of 25 years wouldn't Reviewed on: 14th January 2025

Easy to apply and use app.

Easy to apply and use app. Offered a loan just when I needed it Reviewed on: 14th January 2025

Really quick proceeds

Really quick process, all on line and the money was straight in my account would recommend to family and friends. Competitive rates too Reviewed on: 14th January 2025

My experience was a very pleasant one

My experience was a very pleasant one Reviewed on: 14th January 2025

Good, efficient and friendly service.

Good efficient and friendly service. The app is easy to use. Would recommend to friends and anyone needing a short term loan. The text message to alert you regarding your account is good, Reviewed on: 14th January 2025

First class wouldn't go anywhere else

First class wouldn't go anywhere else Reviewed on: 14th January 2025

Excellent Communication

Very good communication every step of the way. No rushing making sure everything is explained. Reviewed on: 14th January 2025

Easy to get approved and money available straight away.

Easy to get approved and money available straight away. Reviewed on: 14th January 2025

Zopa. Banking .

Straight forward service simple to get to where you need to be Never had an issue Reviewed on: 14th January 2025

Zopa so helpful and so knolwable and understanding

Zopa so helpful and so knolwable and understanding Reviewed on: 14th January 2025

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