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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Easy process made to feel valued questions...

Easy process made to feel valued all right questions asked but not made to feel uncomfortable or embarrassed excellent customer service nice to deal with a person Reviewed on: 14th January 2025

I had a quick response to let me know if I could len...

I had a quick response to let me know if I could lend and money was in the bank within hours. Reviewed on: 14th January 2025

I absolutely love using zopa there customer experien...

I absolutely love using zopa there customer experience is next level. Using thee product and services is really easy and straightforward and everything is done online and paperless. I just wish there rate were lower Reviewed on: 14th January 2025

Applying for the loan was quick and easy.

Applying for the loan was quick and easy. The funds were in my account within minutes. The app is easy ti use to monitor repayments and early repayment offer is easy to obtain is needed Reviewed on: 14th January 2025

quick and easy and simple to apply for a loan...

quick and easy and simple to apply for a loan online Reviewed on: 14th January 2025

Excellent experience with Zopa

I've had an excellent experience with Zopa who have helped me get my finances on track. Reviewed on: 14th January 2025

Easy application process and money into bank quickly

Easy application process and money into bank quickly Reviewed on: 14th January 2025

Quick and easy process

The whole process is easy from start to finish and if approved you receive the money quickly. Their app is easy to use and keeps you up to date with everything you need to know. Reviewed on: 14th January 2025

Easy to deal work and keeps me informed

Easy to deal work and keeps me informed Reviewed on: 14th January 2025

Easy to contact quick response from knowledgeable ad...

Easy to contact quick response from knowledgeable advisore Reviewed on: 14th January 2025

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