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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Excellent products

Been a customer for a few years now and have even opened up bank account with them. I know exactly when a payment is due for my loans Reviewed on: 14th January 2025

Easy to apply, quick decision, quick receipt of cash

Easy to apply, quick decision, quick receipt of cash Reviewed on: 14th January 2025

Zopa offered me a consolidation loan at a crucial ti...

Zopa offered me a consolidation loan at a crucial time when I needed it the most. I was offered a good and competitive rate. Very pleased and grateful. Reviewed on: 14th January 2025

Slick professional operation

I needed a little an pretty quickly. Zopa supplied a quote really quickly and the loan was completed in next to no time.a great company to deal with Reviewed on: 14th January 2025

Highly recommend their products and customer service..

Very efficient in terms of communication. Offer of loans are very competitive in terms on interest rates.The app is brilliant. Well set out with good features to keep track of loan details and payments. Reviewed on: 14th January 2025

It was quick easy no long wait just so easy...

It was quick easy no long wait just so easy Reviewed on: 14th January 2025

There just the best so helpful and give you great cu...

There just the best so helpful and give you great customer support Reviewed on: 14th January 2025

Easy and quick to apply for loan and received instan...

Easy and quick to apply for loan and received instant results with money transferred to bank in less than an hour. Monthly reminder message to confirm money will be deducted from bank and can log into account to see payments and outstanding balance which is a good incentive to see debit reducing. Would not hesitate to take another loan as the rate was good and you know exactly how much extra over the borrowing you will be charged with the admin set up fee Reviewed on: 14th January 2025

I was looking for a quick loan the team and app was...

I was looking for a quick loan the team and app was very helpful to sort this out within hours. Reviewed on: 14th January 2025

Zopa Dopa

Clear rates no hidden extra, you do what it says on the tin, excellent customer service Reviewed on: 14th January 2025

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