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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Everytime I’ve used Zopa it’s been so straight forwa...

Everytime I’ve used Zopa it’s been so straight forward and easy Reviewed on: 14th January 2025

Great rates and service so easy to arrange

Great rates and service so easy to arrange Reviewed on: 14th January 2025

Great Service

Amazing provider, great options for consolidation. Reviewed on: 14th January 2025

Good service

Straightforward and quick the whole process was easy Reviewed on: 14th January 2025

I have used Zopa quite a few times.

I have used Zopa quite a few times. Very easy navigating the page to get the loan I am looking for. User friendly too, changing payment dates etc Reviewed on: 14th January 2025

Very good company I had no problem getting my loan.

Very good company I had no problem getting my loan. Reviewed on: 14th January 2025

Great company.

Great company. So eady to apply for a loan Reviewed on: 14th January 2025

Excellent Support

Zopa has truly impressed me with its exceptional service and innovative approach to personal finance. The user interface is incredibly intuitive, making it easy to navigate and manage my account. I appreciate the transparency in their lending process and the competitive interest rates they offer. Customer service is top-notch; their representatives are friendly, knowledgeable, and always ready to assist with any inquiries. I also love the flexibility in repayment options, which makes it convenient to manage my finances without stress. Overall, my experience with Zopa has been nothing short of excellent, and I highly recommend them to anyone looking for a trustworthy and efficient financial partner! Reviewed on: 14th January 2025

Best bank what i ever used.

Best bank what i ever used. Highly recommend for everyone. Excellent costumer service. Reviewed on: 14th January 2025

Good service and Cost.

Good service and Cost. Only down side is, it’s very hard to get to talk to a person about a problem and when I did he was very unhelpful and blunt Reviewed on: 14th January 2025

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