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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Very easy to use and fast decision

Very easy to use and fast decision Reviewed on: 14th January 2025

Same day loan

Money went straight in on same day, they keep me informed on things very good Reviewed on: 14th January 2025

Excellent customer service and quick payment, easy p...

Excellent customer service and quick payment, easy process Reviewed on: 14th January 2025

Flexible

Very easy in getting the loan I wanted and can make extra payments if you want to. Reviewed on: 14th January 2025

Brilliant really easy and very helpful

Brilliant really easy and very helpful Reviewed on: 14th January 2025

Great application process

Great application process, really easy and didn't take too long. Funds were received almost immediately upon approval which was very surprising. Customer service has been excellent and the app is very useful to be able to keep an eye on your account whenever you need to. Reviewed on: 14th January 2025

Very good customer service quick loan payout very happy

Very good customer service quick loan payout very happy Reviewed on: 14th January 2025

Amazing loan company, customer service is excellent

Amazing loan company, customer service is excellent Reviewed on: 14th January 2025

Easy to arrange and easy to navigate

Easy to arrange and easy to navigate Reviewed on: 14th January 2025

Always quick and easy to use.

Always quick and easy to use. Great mobile app too. Reviewed on: 14th January 2025

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