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Zopa: Personal loan reviews

4.95
Based on 69,084 reviews, last reviewed 19th May 2026
14% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

Easy to us app and find information Easy to us app and find information Reviewed on: 19th May 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69084)

It is very easy and friendly and professional very h...

5
It is very easy and friendly and professional very helpful Reviewed on: 14th January 2025

Never had any issues.

5
Never had any issues. Very clear and easy to understand and very helpful. Reviewed on: 14th January 2025

Great and honest company.

5
Great and honest company.Know where I stand every step of the way. Reviewed on: 14th January 2025

Highly recommend!

5
Everything has been straight forward and there has been no difficulty using the app etc! Everything with Zopa is clear and the service has been excellent, I would highly recommend their services! Reviewed on: 14th January 2025

Super quick to be arranged and paperwork supplied wi...

5
Super quick to be arranged and paperwork supplied without delay as was, the loan itself! Reviewed on: 14th January 2025

I have never had cause for complaint at any level, t...

5
I have never had cause for complaint at any level, the service is exemplary and the user "interface" (on-line) is very easy to navigate, the ability to speak to an advisor is always an option!. The money markets and loan companies in particular have had some bad press over the last few years but it seems that now there is some regulatory governance in place, things are definitely on the up!. I wouldn't even bother checking for any other financial organisations should I be in need of another loan.........As somebody once quoted "if it ain't broke, don't fix it" keep running your business as you have been doing, with commonsense and compassion. Outstanding ! Reviewed on: 14th January 2025

Excellent service very helpful easy to use app

5
Excellent service very helpful easy to use app Reviewed on: 14th January 2025

Fast decision on my loan call centre staff efficient...

5
Fast decision on my loan call centre staff efficient and friendly and being able to pay extra off the amount is great thanks Reviewed on: 14th January 2025

Christmas loan

5
I needed a quick loan for Christmas, my credit rating wasnt the best but they still managed to confirm a loan for myself. Ive paid half back already in the first 3months of the year loan. They have been very helpful in everything from start to finish(present). I would definitely record zopa if anybody is needing help with either a cash boost or help purchasing something needed or wanted. Reviewed on: 14th January 2025

Easy to apply and money was in my bank very quickly.

5
Easy to apply and money was in my bank very quickly. Payments are taken on time. Communication is plentiful and easy to understand. Would definitely use again and highly recommend. Reviewed on: 14th January 2025

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