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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Really easy to apply for a loan

Really easy to apply for a loan and a quick decision too Reviewed on: 14th January 2025

Great service, speedy result.

The experience of zopa loan has been easy and quick. No embarrassing questions and a speedy service from the first minute to completion of my loan. I'd have no hesitation recommending the company Reviewed on: 14th January 2025

Very easy to deal with and the app is excellent.

Very easy to deal with and the app is excellent. Reviewed on: 14th January 2025

Provider excellence

Quick and easy to deal with and approval confirmation very quick. Reviewed on: 14th January 2025

I have a loan and I’m very happy

I have a loan and I’m very happy Reviewed on: 14th January 2025

no stress

All went smoothly and a quick decision was made Reviewed on: 14th January 2025

never had a problem with this bank so easy to use an...

never had a problem with this bank so easy to use and money straight in bank when i needed it Reviewed on: 14th January 2025

ZOPA -smarter, simpler financial solutions

Constantly updating their offerings and product lineup while providing realistic rates and account offerings suitable for my credit profile. App is really easy to use and intuitive with regular updates. Reviewed on: 14th January 2025

I was in need of a loan due to unforseen and frankly...

I was in need of a loan due to unforseen and frankly unfortunate circumstances. My bank of 30yrs, although agreeing my credit score/status was good was not willing to give me a loan. I carried out a little research on line and Zopa were able to expeditiously supply a loan at a reasonable rate. This prevented a worsening financial situation. I am 15 months into my loan with a perfect repayment history! Thank you for supporting me in my hour of need! Reviewed on: 14th January 2025

Easy fast process, no paperwork all done online so g...

Easy fast process, no paperwork all done online so good for environment Reviewed on: 14th January 2025

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