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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Offered lower rates than others.

Offered lower rates than others. Fast response Reviewed on: 14th January 2025

Great app and affordable loans, the dashboard is so...

Great app and affordable loans, the dashboard is so helpful and paying loans early is so simple to do. Being able to see your borrowing power if you are in a hitch is also incredibly helpful Reviewed on: 14th January 2025

Very easy to apply for a loan Great customer service...

Very easy to apply for a loan Great customer service Reviewed on: 14th January 2025

Great service and happy to recommend.

Very easy to apply for and the team on the phone couldn't be more helpful. Reviewed on: 14th January 2025

Zopa is a pared back no nonsense bank.

Zopa is a pared back no nonsense bank. It is easy to navigate and access information needed. Being able to control payment dates and additional payments is great. Quick settlement quotes generated with ease! Reviewed on: 14th January 2025

Helped me out when I really needed it.

Helped me out when I really needed it. Instant money Reviewed on: 14th January 2025

Used zopa twice for smaller loans , good rates and v...

Used zopa twice for smaller loans , good rates and very useful app and emails Reviewed on: 14th January 2025

5 star plus rating

I cannot fault Zopa for ease of application, reasonable terms, trouble free process through out applying for a personal loan, Reviewed on: 14th January 2025

Had several loans over the years, always easy to dea...

Had several loans over the years, always easy to deal with, no going around the houses Reviewed on: 14th January 2025

Easy as 1-2-3

1-Great service - 2-Great App - 3-Great products Reviewed on: 14th January 2025

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