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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

A smooth and quality experience with good customer s...

A smooth and quality experience with good customer service and online support Reviewed on: 14th January 2025

Very quick and efficient, would definitely recommend

Very quick and efficient, would definitely recommend Reviewed on: 14th January 2025

5 star service

Quick, friendly 7 star service quick decision when I needed Zopa help thank you Zopa Reviewed on: 14th January 2025

Great fast service always updating you

Great fast service always updating you Reviewed on: 14th January 2025

Zopa helped me when I needed some money for my wedding.

Zopa helped me when I needed some money for my wedding. When I wanted to make an overpayment it was so easy to do, and then reduced my monthly payments afterwards too. Reviewed on: 14th January 2025

Zopa is a responsible lender who kept me informed un...

Zopa is a responsible lender who kept me informed until I had enough borrowing power to give me a loan. The loan amount was based on what I could comfortably afford to pay to avoid missed payments. Reviewed on: 14th January 2025

I needed a loan to finance my dog's operations.

I needed a loan to finance my dog's operations. Our dog is so precious to the family. When our pet insurance wouldn't pay out, I turned to a loan. You made the application so easy, and the funds were transferred in an impressive time. Thanks for making a real difference to my family and help to save our dog Jessie. Reviewed on: 14th January 2025

So easy to apply.

Easy to apply, super quick for money deposit. Reviewed on: 14th January 2025

Fast service

Great quick decision and fast response to any questions Reviewed on: 14th January 2025

The service i received was straightforward.

The service i received was straightforward. The channel of communication was very clear. Reviewed on: 14th January 2025

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