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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

Very Prompt and professional team .

Very Prompt and professional team . Had a phone call and was made to feel very comfortable talking to the team. Reviewed on: 15th April 2026

Easy finance

So good got other family members to use them Reviewed on: 15th April 2026

Great find

Had one small issue which was resolved within a few hours. Very professional support Reviewed on: 15th April 2026

Great coming to deal with

I found it really easy using the app to apply for the personal loan. It was easy to send the necessary verification. I then had a call from an advisor as he need me to resend my identification again and made sure I was aware of all aspects of the loan. It was then completed quickly. The interest is very good as well. I sound definately recommend Zopa to friends and family Reviewed on: 15th April 2026

Great service provider!

Great service provider! Clear and concise forms with very clear instruction and easy to complete. Communication was key and this was great on decision and then transfer of funds. Just the best! Reviewed on: 15th April 2026

It’s been a really simple easy process to understand...

It’s been a really simple easy process to understand opening the account and getting credit cards and loan. It’s been very good indeed. Reviewed on: 15th April 2026

Really fantastic customer service

Really fantastic customer service Reviewed on: 15th April 2026

Excellent service and extremely easy to use

Excellent service and extremely easy to use Reviewed on: 15th April 2026

I applied for a loan and was delighted how quickly i...

I applied for a loan and was delighted how quickly it was sorted for me thank you . Reviewed on: 15th April 2026

Whole service was proffessional and quick

Whole service was proffessional and quick Reviewed on: 15th April 2026

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