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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Simple, easy process from start to finish.

Simple, easy process from start to finish. The app has all the information you need, it's been well thought out and designed Reviewed on: 24th May 2024

1st class service

I've had 2 loans with Zopa, and have had 1st class service from them each time. The process to apply and manage the loans is easy and I can make any adjustments I need via the app/website with no problem Reviewed on: 24th May 2024

Competitive rates and great service

Competitive rates and great service Reviewed on: 24th May 2024

Zopa were brilliant.

Zopa were brilliant. I filled in my details and the loan money was in my bank within 3 days Reviewed on: 24th May 2024

Fast and efficient with easy to follow instructions.

Fast and efficient with easy to follow instructions. Quick decision meant able to proceed with financial planning Reviewed on: 24th May 2024

I using service of this company now a few years and...

I using service of this company now a few years and didn't mind about looking for new ones. Reviewed on: 23rd May 2024

Zopa, best provider! Thank you for everything!!

By the past I have used Zopa and I was trully satisfied with the services. It was quick and effective. I have kept a very good memory. And also their app is user friendly!! I won t hesitate to contact them if I need a loan. The interest rate was also very low and just affordable!! I thoroughly recommend to anyone to use Zopa Reviewed on: 23rd May 2024

The best, easiest company to deal with, ever.

The best, easiest company to deal with, ever. Reviewed on: 23rd May 2024

Good customer experience.

Good customer experience. Easy to understand and a quick decision. Reviewed on: 23rd May 2024

Had a best service forever. Best experience

Had a best service forever. Best experience Reviewed on: 11th May 2024

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