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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Personal Loan

I have been very satisfied with the whole process following my application for a personal loan. I cannot fault the service I have received and would not hesitate to recommend Zopa Reviewed on: 11th April 2024

Easy from start to finish

The whole process from applying to receiving the funds was smooth and hassle free. They would definitely be a go to in the future if I was considering financial products Reviewed on: 11th April 2024

Zopa loans helped repositioned my competing needs to...

Zopa loans helped repositioned my competing needs towards quality of life with ease. Reviewed on: 11th April 2024

I have been in contact with Zopa twice which on both...

I have been in contact with Zopa twice which on both occasions were for a personnel loan. Loan no1 £3000 cLoan no2 £ 5000 of which i am currently paying of at £202 per month over a 5year cycle. I have found them to be an exceptional company from when i applied to the very end when i received my loan. At all times how polite and helpful their customer services were throughout the whole process , i was kept up to date at all times either by text or one on one by mobile or landline telephone on how my application was going forward. A very professional company and i have no doubt in my mind that this company is the only one who i would use if and when i require a loan. OUTSTANDING. Reviewed on: 11th April 2024

Easy app to use and very quick decisions.

Easy app to use and very quick decisions. Money available very quickly and easy to overpay Reviewed on: 11th April 2024

Fantastic service.

Fantastic service. Very clear information and always very helpful with any queries. Wouldn’t use anyone else. Reviewed on: 11th April 2024

One of the best loan rates at the time.

One of the best loan rates at the time. Ended up Zopa was a no brainer choice Reviewed on: 11th April 2024

App quality & access to early repayment

Love the app & how easy it is to navigate & explore the options to repay early Reviewed on: 11th April 2024

Excellent service.

Excellent service. Easy to apply, decision very quick, money in my account within a couple of hours. Reasonable rates. Very satisfied with service from start to finish. Reviewed on: 11th April 2024

Quick, simple and highly efficient

Quick, simple and highly efficient Reviewed on: 11th April 2024

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