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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Very easy application process very fast decision

Very easy application process very fast decision Reviewed on: 11th April 2024

Helped me with a loan at a great rate

Helped me with a loan at a great rate Reviewed on: 11th April 2024

Simple and easy application, quick response and appr...

Simple and easy application, quick response and approval for personal loan. Ease of navigating website. Reviewed on: 11th April 2024

It's easy friendly and great rates.

It's easy friendly and great rates. Reviewed on: 11th April 2024

Applied and was given the decision in 5 minutes mone...

Applied and was given the decision in 5 minutes money in to my account in less than 12 hours. App is great and easy to navigate. Great customer service and talk to you in layman’s terms so you can understand them.I would definitely recommend Reviewed on: 11th April 2024

Easy to apply for the loan.

Easy to apply for the loan.Clear Score recommended. Reviewed on: 11th April 2024

Easy application and very quick payout.

Easy application and very quick payout. Good rate of interest as well. Reviewed on: 11th April 2024

Very quick payment and and easy online account

Very quick payment and and easy online account Reviewed on: 11th April 2024

Quick and easy process no issues at all.

Quick and easy process no issues at all. Money was in account the same day and alll communication was prompt but not overbearing. Can’t fault the company or process. Also find the money tools within the app a big help when needed. Reviewed on: 11th April 2024

Zoos care factor

Talked to Ingrid once regarding payoff very polite and assisted myself with my needs to customer care satisfaction very helpful Steven Wright Reviewed on: 11th April 2024

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