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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69090 reviews)

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4.91

Based on 69,090 reviews, last reviewed 12th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good and very esy to apply Very good and very esy to apply very fast Reviewed on: 12th September 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69090)

excellent service

straight forward from start to finish Reviewed on: 15th April 2026

I’ve been with Zopa for a few years now and cannot f...

I’ve been with Zopa for a few years now and cannot fault them. Their customer service is amazing. The app is also brilliant. I’ve had two loans and a credit card with them now. They are brilliant. The communication via sms and email is also very efficient. Reviewed on: 15th April 2026

Easy to navigate and good communication

Easy to navigate and good communication Reviewed on: 15th April 2026

Quick decision, money paid within half hour.

Quick decision, money paid within half hour. Reviewed on: 15th April 2026

Great Experience with Zopa

I have used Zopa for loans on a couple of occasions and they were really good to deal with. The loan application and decision was very quick and easy and the also have a great app for keeping track of everything. Customer service was also really good, I needed to change my repayment date and the arranged this for me straight away at the first time of asking. Reviewed on: 15th April 2026

Very good and quick with decision

Very good and quick with decision Reviewed on: 15th April 2026

So easy to apply and use would use again

So easy to apply and use would use again Reviewed on: 15th April 2026

Great service, interest rate slightly high consideri...

Great service, interest rate slightly high considering my credit file is decent but I needed the loan at the time. Reviewed on: 15th April 2026

Really good experince with Zopa, easy to use app, go...

Really good experince with Zopa, easy to use app, good and simple website, and great service from them Reviewed on: 15th April 2026

Great service

So far the service has been good. Reviewed on: 15th April 2026

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