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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Very easy process to arrange a loan with good commun...

Very easy process to arrange a loan with good communication throughout Reviewed on: 11th April 2024

Returning customer

I have used Zopa in the past, so when I needed to make some home improvements I checked them out and a few other companies. Zopa had the best rate. Easy to apply for and money available within 24 hours. Reviewed on: 11th April 2024

Impressive Service

Considering zoos for a loan currently and impressed with their service Reviewed on: 11th April 2024

Very easy to complete application and access all inf...

Very easy to complete application and access all information online Reviewed on: 11th April 2024

Excellent loan provider

Honestly these guys are so easy to talk to and very efficient and friendly. Get straight to the point. Reviewed on: 11th April 2024

Zopa have great customer service and easy to use app.

Zopa have great customer service and easy to use app. Reviewed on: 11th April 2024

Excellent! Would recommend

Very easy application to apply, everything that you required to read through your contract was very clear, staff very friendly, keep you updated via email or text whichever you prefer, statements are clear and on time and they make you aware they are available if you are having any difficulties. Reviewed on: 11th April 2024

Seamless application process

Really easy to apply, instant decision, seamless process Reviewed on: 11th April 2024

Very professional and helpful

Poor credit rating and they guys were amazing no judging no awkward questions. Very professional and help Reviewed on: 11th April 2024

They were great they were there to help and made me...

They were great they were there to help and made me feel at ease. I’ve never had an issue with them only the offer of help if needed. In future if needed I would recommend them but also use them again Reviewed on: 11th April 2024

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