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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Excellent company. 5stars

Excellent company. Clean easy to use portal and helped me acquire a loan on top of my original when I needed extra for my wedding. Reviewed on: 11th April 2024

Very affiaent & quick,no hassle helpfull & reliable

Very affiaent & quick,no hassle helpfull & reliable Reviewed on: 11th April 2024

No 1 fan

I am currently using Zopa for the second time and can honestly say on both occasions all aspects have been brilliant. Decent rates, great communications and if needed great support when things are difficult. Reviewed on: 11th April 2024

It’s very quick and straight forward.

It’s very quick and straight forward. No small prints. Reviewed on: 11th April 2024

Great Service and good communication flow

Acquiring the loan was an easy process as I was pre approved through one of the comparison websites. I like the app and being able to see the overview of the loan. Reviewed on: 11th April 2024

Overall excellent and efficient service

Overall excellent and efficient service Reviewed on: 11th April 2024

It was so easy to do and very efficient communication.

It was so easy to do and very efficient communication. I will definitely use them again. Reviewed on: 11th April 2024

seamless

It was seamless from.stsrt to.finish Very clear re timelines and what to expect. Reviewed on: 11th April 2024

Straightforward and seamless service

So simple and straightforward, seamless application and great updates and service throughout the duration of the loan. Reviewed on: 11th April 2024

Best loan company

I have had 2 loans from zopa, they have a great app that tells you what you own, wheb it is coming off and gives advice and help to better your score, best loan company i have been with Reviewed on: 11th April 2024

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