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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Quick, efficient, friendly service

Quick, efficient, friendly service Reviewed on: 5th March 2024

Happy with the app

App works really well, good apr rate. Reviewed on: 5th March 2024

Straightforward and uncomplicated

Straightforward and uncomplicated process with speedy response. The rate I was offered was the rate promoted before i applied so very pleased with that. Easy to use and clear website. Reviewed on: 5th March 2024

My Zopa Loan experience. Among the best I've had.

My experience relating to my Zopa personal load was very good. Simple, straightforwad, and all done through the app. From within the app it told me exactly when I was eligible for the loan and within a matter of a few clicks the loan process was completed. Because of how simple and straightforward the process was I haven't had any reason to contact the customer services team which I think in itself is good value for money. Reviewed on: 5th March 2024

They made the whole process really easy to do and I...

They made the whole process really easy to do and I never had any trouble with communication or payment. Reviewed on: 5th March 2024

Zopa perfect for your loan

Applied for a personal loan, very easy to do, received the money quickly with no fuss, I would recommend Zopa to everyone. Great customer service always willing to help. Reviewed on: 5th March 2024

I had issues with my roof so needed a loan quite qui...

I had issues with my roof so needed a loan quite quickly! This company were easy to deal with I did everything Online and the funds were in my account within a couple of days. Lots of questions about your earning & outgoings as you would expect with a reputable company so you have to be prepared and get the info to hand but I would recommend Reviewed on: 5th March 2024

Great app and very easy to use very helpful

Great app and very easy to use very helpful Reviewed on: 5th March 2024

Extremely easy to use and good value products

Extremely easy to use and good value products Reviewed on: 5th March 2024

Simple and straight forward experience

Simple and straight forward experience Reviewed on: 5th March 2024

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