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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

They keep you updated with everything from balance t...

They keep you updated with everything from balance to credit reports, how to improve your credit. If there are ways to reduce your outgoings. Also everything is so easy to do and understand Reviewed on: 5th March 2024

Great dealings

All my dealings with zopa were very professional and very good Reviewed on: 5th March 2024

Excellent service quick and easy would recommend to...

Excellent service quick and easy would recommend to anyone Reviewed on: 5th March 2024

I am always impressed by Zopa.

I am always impressed by the customer service received from Zopa, I have yet to find fault with them. Reviewed on: 5th March 2024

Seamless process, and excellent customer service.

Seamless process, and excellent customer service. Very pleased Reviewed on: 5th March 2024

Zopa is a great company I already took second loan ,...

Zopa is a great company I already took second loan , the interest rate are acceptable and is easy to apply with quick reply. I would recommend this company to anyone who looking for great deal. Reviewed on: 5th March 2024

Very clear transaction.

Very clear transaction,you know exactly where you are, well informed. Excellent app Reviewed on: 5th March 2024

Great you can change payment dates to suit you & if...

Great you can change payment dates to suit you & if you pay extra it reduces your monthly payments rather than your loan term, plus the online platform is very easy to use & Zopa emails are very quick to respond. 100% satisfaction from me Reviewed on: 5th March 2024

Easy to apply for loan an credit card

Easy to apply for loan an credit card Reviewed on: 5th March 2024

Extreamly quick, easy and efficient.

Extreamly quick, easy and efficient. Reviewed on: 5th March 2024

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