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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Fantastic

Have had loans for various things over the years from Zopa and have always had a good deal, great customer service and flexible repayment options. Cannot fault them for looking out for their service users. Reviewed on: 5th March 2024

Very quick easy process.

Very quick easy process. From the instant decision to funds available within an hour. Reviewed on: 5th March 2024

Excellent

Very efficient loan was in my bank within 4 minutes Reviewed on: 5th March 2024

Refreshingly simple

Application easy. Quick acceptance, money in my account in 36 hours Reviewed on: 5th March 2024

Straightforward loan applications.

Straightforward loan applications. No fuss, no faff. Reviewed on: 5th March 2024

Easy, in affordable payments.

Easy, in affordable payments. Which then made it less of a hassle to get our finances back on track. Reviewed on: 5th March 2024

Easy to use website

Site is easy to navigate, answers are immediate, great visual and tips for savings Reviewed on: 5th March 2024

Amazing, quick, easy.

Amazing, quick, easy. Online is easy to use and the layout of your account is great. Reviewed on: 5th March 2024

It was the easiest, painless experience I have ever...

It was the easiest, painless experience I have ever had when applying for any type of financial product. Reviewed on: 5th March 2024

Best in town

Fast answers! Quick service very pleasant customer service Reviewed on: 5th March 2024

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