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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

Great service

Great service would recommend to everyone Reviewed on: 15th April 2026

Long-term satisfaction

A good range of financial offering and excellent interest rate for short term savings Reviewed on: 15th April 2026

The zopa app and products are good and self explanat...

The zopa app and products are good and self explanatory. However the areas they need to improve on are customer services and availability of historical loan details. Reviewed on: 15th April 2026

Professional Service.

Prompt and efficient responses, very professional decision making. Reviewed on: 15th April 2026

service easy to navigate

Quick efficient service easy to navigate Reviewed on: 15th April 2026

Excellent Service

Had 4 loans with Zopa. Superfamily decisions and so easy to deal with. Reviewed on: 15th April 2026

Zopa Loans number 1

Easy to use website, easy application form. Great response time Reviewed on: 15th April 2026

Perfect customer service . And very reliable

Perfect customer service and very reliable Reviewed on: 15th April 2026

Ease of use is a winner!

Easy to use app and web - applications reviewed in minutes and approved - ability to pay down your loan using flexible payments is great. Reviewed on: 15th April 2026

Would recommend!

Everything up front in black and white. Straightforward, simple and fast. Reviewed on: 15th April 2026

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