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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Excellent Zopa

Excellent from start to finish. My 2nd loan with them Reviewed on: 4th March 2024

Excellent customer service and available products

Excellent customer service and available products Reviewed on: 4th March 2024

Very impressed with zopa

I've never had a problem with Zopa, they keepe updated, inform me every month when my monthly payment will be taken. Reviewed on: 4th March 2024

easy to use and very fast service decision and offer...

easy to use and very fast service decision and offer in minutes Reviewed on: 4th March 2024

Good company explains everything in easy terms

Good company explains everything in easy terms Reviewed on: 4th March 2024

Excellent service Quick and always very responsive

Quick and always very responsive Reviewed on: 4th March 2024

Simple , easy, good value.

Simple , easy, good value. I found the app ample to use and they offer brilliant rayes Reviewed on: 4th March 2024

Very easy application process, and a quick decision...

Very easy application process, and a quick decision with money available almost instantly. Competitive interest rate and flexibility of loan term made choosing this company a no-brainer. App makes it simple to keep tabs on loan repayment process and amount outstanding. Reviewed on: 4th March 2024

Really user-friendly service.

Really user-friendly service. The information you are looking for is easy to find and easy to understand. I would recommend Zopa to friends and family. Reviewed on: 4th March 2024

The whole process was quick and easy and the money w...

The whole process was quick and easy and the money was in my account in no time. Excellent service. Reviewed on: 4th March 2024

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