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Zopa: Personal loan reviews

4.91
Based on 69,090 reviews, last reviewed 13th Jun 2026
63% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Found Zopa to be good value for money a few years back. Found Zopa to be good value for money a few years back. But now the rates are not as competitive Reviewed on: 13th June 2026
Teri Barker's avatar
Teri Barker

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

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Zopa Personal loan reviews (69090)

Brilliant service great communication, quick results

5
Brilliant service great communication, quick results Reviewed on: 12th January 2024

Excellent Loan Providereasite...

5
So efficient and easy to use web site is also excellent. Smooth and easy application Reviewed on: 12th January 2024

Easy to use and prompt service.

5
Easy to use and prompt service. Setting up DD was a breeze and they communicate regularly. Reviewed on: 12th January 2024

Zopa keep you informed of your application and once...

5
Zopa keep you informed of your application and once confirmed quick to pay into your account Reviewed on: 12th January 2024

Your agents are always thorough in checking my ident...

5
Your agents are always thorough in checking my identity and very understanding because recently i didn't have enough money in my account to pay my direct debit Reviewed on: 12th January 2024

Zopa loanseasy to get infomation abo...

5
easy to get in touch with easy to get infomation about my loan. Reviewed on: 12th January 2024

The whole process was very simple from start to finish.

5
The whole process was very simple from start to finish. The staff were very helpful throughout. And a good interest rate. Reviewed on: 12th January 2024

Plain, simple and easy to navigate.

5
Plain, simple and easy to navigate. No real experience with customer service as no issues to deal with. Reviewed on: 12th January 2024

personal

5
very good always keep you up to date with your account and anything new that is coming out. Reviewed on: 12th January 2024

Fantastic Service

5
Fantastic service, so quick and efficient Reviewed on: 12th January 2024

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