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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Personal loan reviews (65248)

Review of the Zopa, Personal loan:

So Helpful.

Website easy to use, un-intimidating, friendly and not at all pushy. helped me in a tight spot without making me feel as though I had lost control. Reviewed on: 21st January 2022

Fast and easy process

Fast and easy process There when needed Reviewed on: 29th April 2025

Online, simple, easy, always able to do what’s neede...

Online, simple, easy, always able to do what’s needed online Reviewed on: 29th April 2025

The whole process was quick and very simple to do

The whole process was quick and very simple to do Reviewed on: 29th April 2025

Easy hassle free, would definitely use again

Easy hassle free, would definitely use again Reviewed on: 29th April 2025

Excellent card, good service ease use

Excellent card, good service ease use Reviewed on: 29th April 2025

Good Customer Service.

Good Customer Service. Helpful and had lots of empathy. Reviewed on: 29th April 2025

Very straightforward and easy to apply.

Very straightforward and easy to apply. Reviewed on: 28th April 2025

Genuinely transparent

I needed a loan for home improvements, they told me the rate before I applied, meaning no hit to my score. I can make payments when I want, the app is genuinely great and easy to use, and whenever I've spoken to them, no matter how trivial they've been absolutely lovely. Reviewed on: 28th April 2025

Everything was just simple & easy

Everything was just simple & easy Reviewed on: 28th April 2025

App is so easy to navigate!

App is so easy to navigate! 10 out 10 customer service. Highly recommend if you want a fast and quick decision with great APR! Have had a fantastic experience from start to Finish ! Over payments east to process as well Reviewed on: 28th April 2025

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