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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65247 reviews)

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4.94

Based on 65,247 reviews, last reviewed 13th Jun 2025

44% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

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Zopa Personal loan reviews (65247)

Approved for loan & money transferred quickly.

Approved for loan & money transferred quickly. The app is great for keeping up to date with payments & balance. I haven’t had to speak to the customer service team hence the neutral answer. Reviewed on: 4th March 2024

They provided me with a loan very quickly without an...

They provided me with a loan very quickly without any issues at a competitive rate Reviewed on: 4th March 2024

Super easy to use.

Super easy to use. Great experience. Reviewed on: 4th March 2024

No gimmicks

Easy, draught forward process without the hidden fees Reviewed on: 4th March 2024

Excellent service/ prompt delivery easy processing

Excellent service/ prompt delivery easy processing Reviewed on: 4th March 2024

Amazing products and easy process

Zopa has given me an opportunity for a personal loan with an immediate response, very easy app to navigate, simple instructions and very supportive Reviewed on: 4th March 2024

Great company

Excellent customer services and up to date information on the account always available. New loan offers and potential savings are offered. Reviewed on: 4th March 2024

Very easy to apply for personal loan

Very easy to apply for a loan. Quick delivery of funds. Everything is online so you can see payments going in and the loan amount going down Reviewed on: 4th March 2024

Great Loan company

Have had 2 loans through Zopa now and both went smoothly . Excellent service and communication and quick . Reviewed on: 4th March 2024

Excellent customer services

Very quick services … easy to deal with Reviewed on: 4th March 2024

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