Smart Money People Logo

Zopa: Personal loan reviews

4.94
Based on 65,249 reviews, last reviewed 16th Oct 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025
Makatleho P's avatar
Makatleho P

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience. Write a review

Zopa Personal loan reviews (65249)

I have used them on multiple occasions.

5
I have used them on multiple occasions. A fantastic, fast and easy to use service. A great level of contact and feedback without overselling. I would absolutely use them again if I needed to and have recommended them to friends and colleagues. Reviewed on: 4th March 2024

Personal loans

5
Easy to apply on line with a quick answer,also easy to use the app to keep an eye on your account Reviewed on: 4th March 2024

I found zopa to be very customer friendly and helpfu...

5
I found zopa to be very customer friendly and helpful they give you all the information you need and are very committed to good customer service care I would recommend them anytime Reviewed on: 4th March 2024

Easy to apply quick decision and transfer of funds.

5
Easy to apply quick decision and transfer of funds. Excellent online app giving hints tips regular updates on your account. Reviewed on: 4th March 2024

Ease of application.

5
Ease of application. Tailored towards the individual financial situation which is fantastic. Reviewed on: 4th March 2024

Great company

5
Had a loan with them for over 2 years now, was so easy to apply and get an instant decision. Excellent interest rate as well. Am always updated on remaining balance of loan. Also easy to see what I'm paying in my account. Am also updated of new products and offers on occasions. But never bombarded with emails. Excellent company and excellent service. Reviewed on: 4th March 2024

Very Helpful

5
You helped me a lot to get a car Reviewed on: 4th March 2024

The application was really easy on the app.

5
The application was really easy on the app. Reviewed on: 4th March 2024

Fast and easy

5
Fast and easy process from beginning to end Reviewed on: 4th March 2024

Amazing experience very easy to understand and the a...

5
Amazing experience very easy to understand and the application process was amazing and very easy to use. Reviewed on: 4th March 2024

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Zopa?

  • Current account

    from Zopa 5.00 from 2 reviews
    Zopa
  • Cash ISA

    from Zopa 4.95 from 1262 reviews
    Zopa
  • Smart Saver

    from Zopa 4.94 from 7180 reviews
    Zopa
    View all products